One of the most common complaints about a business is a lack of communication. Though this might be the case, most business owners still do not seek a solution to this problem, and some even neglect effective communication altogether. This should not be the case for you.
Effective communication is one of the primary keys to bringing success and growth to your company. Through effective communication, everyone can have clear expectations for themselves. They will have a defined role to play, and there will be less incidents of work overlap.
There are many benefits that you stand to gain when your company has effective communication.
Use Cisco unified communications to improve the communication within your company
Image attributed to Wikimedia Commons: CDC
Employ unified communications
Unified communications (UC) is the combination of various communication services such as telephony, instant messaging, and data sharing. UC is one of the products of the advancement of technology during the past few years.
Through Cisco unified communications, you can have a centralised database where all communication data will be stored. This database can be accessed by your employees. By use of UC, you can send tasks to your team members, and your team members can also update you about their progress.
Another benefit of UC is accessibility. The database can be accessed anywhere and at any time as long as you are connected to Internet. You can monitor your business establishment even if you are away on vacation.
Real-time communication is also made possible by UC. This means that you can make calls and send instant messages and expect an immediate response.
Encourage face-to-face interaction
Because of the advancement of communication technology, people interact less in person. Though technology has its advantages, it is still best to meet someone. Talking personally is considered to be more genuine and clear. You, as the boss, will be appreciated by your employees if you come out from your office and reach out to them. In addition to this, a short messaging system can promote conflict and misunderstanding because your employees might interpret the message differently than its intended meaning.
Perform inter-department communication
There are different things that might divide your employees, and one of these is the department in which they work. Your employees can easily forget that they are part of the whole company, and not just their designated department. As this might be the case, it is important that you identify common grounds on which your employees can connect with each other even if they are in different departments.
Create a venue where they can meet and know each other. When your employees see that they belong to a much bigger circle than just their department, they can be more effective in relating with each other.
This can be a simple task, but its effect can be outstanding and go a very long way. Thank your employees and let them know that they are appreciated. This way, they will start to open up to you and may even be more motivated to do their best work.
These are just some of the ways that you can improve communication in your company. Effective communication will surely bring your company to greater heights.